Terms and Conditions

Terms and Conditions for ReAwaken Med Spa

Effective Date: 7/1/21

Welcome to ReAwaken Med Spa! By using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read this agreement carefully before using our services.

1. Services Provided

ReAwaken Med Spa offers a variety of medical spa services, including but not limited to Botox, facials, waxing, chemical peels, body treatments, and wellness services. We reserve the right to modify or discontinue any services at our discretion and without notice.

2. Booking and Cancellations

To book an appointment, customers must provide accurate and complete information. Appointments can be scheduled online or by contacting our office directly.
We require at least 24 hours' notice for cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee of [insert amount].
ReAwaken Med Spa reserves the right to cancel or reschedule appointments due to unforeseen circumstances, and we will notify customers promptly if this occurs.

3. Payments and Financial Transactions

All services are priced as listed on our website. Payments are due at the time of service, and we accept [insert payment methods].
We reserve the right to modify pricing at any time without prior notice.
In the event of any issues with payments or chargebacks, we will work with the customer to resolve the matter promptly. If necessary, accounts may be disabled or legal action may be pursued to collect unpaid balances.

4. Website Use

You agree to use our website in accordance with all applicable laws and regulations.
Prohibited activities include, but are not limited to, using our website for unlawful purposes, uploading harmful or malicious content, engaging in hate speech, bullying, or harassment, and spamming or promoting unauthorized commercial content.
We reserve the right to disable or suspend any user account that violates these terms or disrupts the proper functioning of our website.

5. Accuracy of Information

While we strive to provide accurate and up-to-date information, ReAwaken Med Spa does not guarantee the accuracy, completeness, or reliability of the information provided on our website.
We are not liable for any errors or omissions in the content or for any actions taken based on information found on our website.
Website downtime or technical errors may occur, and we are not responsible for any inconvenience caused by such issues.

6. Copyright and Intellectual Property

All content on the ReAwaken Med Spa website, including text, images, graphics, logos, and videos, is the property of ReAwaken Med Spa and is protected by copyright laws.
You may not use, reproduce, distribute, or modify any of our website content without prior written permission, except for personal, non-commercial use.
Any commercial use of our content without permission may result in legal action.

7. Liability and Disclaimers

By using our services, you acknowledge and agree that ReAwaken Med Spa is not liable for any injury, loss, or damage incurred during treatments or services provided.
You are responsible for providing accurate and complete health information to ensure the safety and effectiveness of treatments.
ReAwaken Med Spa is not responsible for any adverse reactions or outcomes from treatments, as results may vary based on individual factors.

8. Privacy

We take your privacy seriously. For information on how we collect, use, and protect your personal data, please review our Privacy Policy.

9. Amendments and Updates

ReAwaken Med Spa reserves the right to update or change these Terms and Conditions at any time. All changes will be posted on our website, and the updated version will become effective immediately.
It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by the laws of the state of Michigan. Any disputes arising from the use of this website or our services will be subject to the exclusive jurisdiction of the courts in Michigan.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

ReAwaken Med Spa
(586)-400-9537

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Return and Refund Policy

Return and Refund Policy for ReAwaken Med Spa

At ReAwaken Med Spa, we are committed to providing the best services and customer experience. However, due to the nature of our services and products, we have specific guidelines regarding returns and refunds. Please read the following policy carefully.

1. Terms of Return

Our services are non-refundable once they have been rendered, except in exceptional circumstances as determined by management.
For product purchases (such as skincare products or other retail items), returns are not accepted.

2. State of Return

Products may not be eligible for a return unless it is damaged or defective.
If the service was not performed as expected or you were dissatisfied with the results, please contact us directly to discuss potential options, such as rescheduling or adjustments.

3. Reason for Return

For product returns, accepted reasons include:
- The product is damaged or defective upon arrival.
- The wrong product was shipped.
- You received a product you did not order.
We do not accept returns or exchanges based on personal preference.

4. Process for Return

To initiate a return, please contact our customer service team by emailing us at reawakenmedspa@gmail.com or calling us at (586)-400-9537.
Please provide your order number, the reason for the return, and details about the product or service. If applicable, include photos of damaged or defective items.
For services, if you are dissatisfied, we encourage you to reach out to us within 48 hours to discuss your experience and possible solutions.

5. Process of Refund

Once a return is accepted, we will process your refund to the original payment method within 5–7 business days. Refunds may take additional time depending on your payment provider’s processing times.
For services, we may offer a partial refund, credit for future services, or other solutions on a case-by-case basis. Full refunds are not typically issued for services rendered.

6. Contact Details

If you have any questions or need to initiate a return or refund, please contact us at:

ReAwaken Med Spa
14128 Lakeside Blvd N Shelby Twp, MI 48315
Phone: (586)-400-9537
Email: reawakenmedspa@gmail.com

We appreciate your understanding and are dedicated to providing you with excellent service. If you have any concerns or need further assistance, please don't hesitate to reach out.

Terms and Conditions

Return and Refund Policy

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